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Account Executive - Services - SLED (PNW)
Cisco · Seattle, WA · Posted 39 days ago
Drive incremental services revenue growth by expanding premium services across Enterprise accounts through strategic upsells and cross-sells, while partnering with Sales Engineers and Customer Success teams.
The application window is expected to close on: 10/29/2026 Meet the Team: Join a dynamic sales team that serves as the chief customer outcomes and services strategist, leading the overall services strategy and supporting teams, while driving incremental services growth through close coordination with the Account Team, developing the opportunity and driving it to closure to grow our Recurring Revenue business.
Your Impact: You will ensure our customers have the best support coverage and professional services aligned to the customers expected outcomes.
- Engages specialist teams to enhance the sales process and ensures effective partnership with Customer Success to enhance services adoption.
- Identifies and manages opportunities across a large mix of accounts to expand coverage and impact of services across new and existing customers/markets, leveraging customer and data insights to enhance service adoption.
- Builds and sustains strong, long-term relationships with customers.
- Collaborates with customers to create demand for new services aligned to customer’s desired outcomes and business needs, upsells/cross-sells additional solutions during new and renew pursuits.
- Conducts data analysis to uncover new opportunities, understand buying propensity, service availability, and potential for unattached products.
- Utilizes data to show customers need, implicate pain, and derive forecasts, setting weekly, monthly, and quarterly sales commitments.
- Stays informed about industry trends, market dynamics, and competitive landscapes.
- Aligned to accounts, territories and/or segments.
- Focus on New and Renew Upsell of Premium Services, inserting them into a Buying Program, and including Point of Sale and Uncovered Product Attach.
- High engagement and cross functional collaboration with the Account Team, CX product management, renewals, global services sales, and other functions (architectures, portfolio AE, etc.)
Minimum Qualifications:
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There are 1,188 open roles at Cisco right now. This role is one of 25 Account Executive openings in Seattle, WA and centers on Account Management, Enterprise Sales, Deal Closure, and CRM.
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