Account Executive, SMBRemote - Americas

Account Executive, SMB Remote - Americas About the role Join Shopify’s SMB team as an Account Executive focused on both new merchant acquisition or expansion. You’ll work with entrepreneurs and growing merchants (generally up to ~$5M in annual revenue) to help them start, scale, and get more value from Shopify across e-commerce and brick-and-mortar. You’ll independently source opportunities, run sharp discovery, and own the full sales cycle through close. You’ll have a lot of ownership here—and you’ll be held to a high bar on execution, rigor, and results. Note: By applying to the Account Executive, SMB posting, our recruiters and hiring managers across various departments will review your resume for open roles. We aim for you to apply once and have your resume evaluated by multiple teams to ensure the best match for the right roles.

Key Responsibilities

• Source and engage merchants to understand their goals, challenges, and growth plans - and connect those needs to the right Shopify solutions.
• Outbound with urgency: run high-volume outreach across calls, email, and social to generate and progress pipeline.
• Own the sales cycle end-to-end from initial contact through negotiation and signature, maintaining a healthy pipeline week to week.
• Be a trusted advisor to merchants—bringing relevant product guidance and practical commerce insight that helps them take action.
• Drive expansion by identifying opportunities to bring more Shopify to existing merchants through strong product adoption and clear recommendations.
• Stay ahead of the curve on Shopify products and the broader commerce landscape to keep your guidance credible and current.
• Operate with discipline in CRM and sales tools: pipeline hygiene, prioritization, and accurate forecasting.
• Leverage (and create your own) AI agents to reduce toil, enhance learning and development and improve deal execution.

Qualifications

…