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Account Manager, Platform Innovation
DoorDash · New York, NY · Posted 101 days ago
About The Team
You'll be joining a small, high-leverage Account Management team inside DoorDash's Commerce Platform organization. We work directly with strategic merchant partners - operators running multi-location businesses across the US - and we're the team responsible for making them successful. The work is high-touch, data-driven, and deeply cross-functional. We sit at the intersection of operations, product, sales, and engineering, and we're equally accountable for revenue outcomes, product feedback, and customer health.
About The Role
This is a generalist account management role for someone who wants to operate as more than a relationship manager. You'll own a portfolio of strategic merchants, run their cadence end-to-end, build the strategic playbook that grows their business with us, and represent their voice inside DoorDash. You'll be on calls with founders one hour, pulling data to back up a recommendation the next, and writing a product brief the hour after. The merchant base is sophisticated and the bar is high - we're hiring for someone who can show up and partner with multi-location operators on day one.
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This posting is sourced from DoorDash's own career site — applying takes you there directly.
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There are 27 open roles at DoorDash right now. This role centers on Account Management, 3-5+ Years Customer-facing Experience, Data Analysis, and Strategic Communication.
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