Associate Director, eCommerce Operations & eProcurement

The Associate Director, eCommerce Operations & eProcurement will lead the business operations, strategy, and continued growth of our eCommerce and eProcurement capabilities, with particular responsibility for scaling and advancing the organization’s eProcurement ecosystem.

This role requires deep eProcurement expertise and experience leading complex B2B digital purchasing capabilities, including customer procurement integrations, punchout, procurement platforms and marketplaces, customer onboarding, and B2B enablement. The leader will be responsible for ensuring these capabilities scale effectively while providing reliable, efficient digital purchasing experiences for customers.

In addition to eProcurement leadership, this role will oversee the broader eCommerce Operations function, including digital ordering operations, operational performance, production continuity, issue resolution, process optimization, and continuous improvement.

The role will lead a team spanning eCommerce Operations and Business Development. The Business Development role will remain a distinct function within the team, focused on identifying and advancing opportunities to grow adoption and value from our digital commerce and eProcurement channels. This leader will partner closely with Commercial Operations, Customer Care, Finance, Marketing, Product Ownership, PMO, IDS, and regional stakeholders to translate customer and business needs into scalable digital commerce capabilities and measurable business outcomes.

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