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Associate Installer Support Engineer
Tesla · Manchester, NH · Posted 3 days ago
"Be the escalation point for Tesla's residential solar, storage, and home charging partners, diagnosing live issues and becoming a product subject matter expert."
CategoryEnergy - Solar & StorageLocationManchesterRequisition ID270952TypeFull-timeJob DescriptionPlease submit your CV in English in order to be considered for the role.
This role is available in Manchester. This is a 12-month fixed-term contract with the possibility of extension.
The Installer Support team is the escalation point for channel partners who distribute, install, and service Tesla’s residential energy products. The team helps partners deliver a strong end-customer experience, and is often the last stop for deciding next steps and solutions.
As an Installer Support Engineer, you will give real-time diagnostics and solutions to trained on-site technicians during install and maintenance of Tesla residential solar, storage, and home charging products. You will build deep product knowledge, remotely access and troubleshoot equipment, and become a subject matter expert. Strong candidates already know residential energy. Experience in IT, networking, telecommunications, or security systems is beneficial.
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This role is one of 829 Support Engineer openings and centers on Electrical Theory, Ac/dc Power Systems, Metering, and Communications Troubleshooting. There are 4,566 open roles at Tesla right now.
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