Benefits Specialist, Europe & APAC

You run employee benefits, pensions, and retirement schemes across Europe and APAC, with India as the primary APAC market. This is a hands-on specialist role for someone who knows how benefits work in multiple countries, enjoys working with local teams and brokers to get them right, and uses AI to do the work better and faster. You keep the schemes running accurately day to day and help the offering evolve in each market.

AI is central to how this role works. We are looking for someone who is familiar with AI tools and agents and uses them to automate routine work, improve processes, and find efficiencies across the benefits operation, from employee queries and reconciliations to invoices, renewals, and benchmarking.

You report to the VP Reward & People Services. You run day-to-day benefits operations independently, and you work directly with local HR teams, brokers, and providers to shape benefit designs that fit each country's needs and market. You bring well-developed proposals to the VP, who signs off design changes and makes the strategic calls.

Shape the benefits offering

The role is mainly operational, with a real design element. Working with local HR teams and brokers, you shape benefit designs that fit each country's employee needs, market practice, and budget.

• Work with local HR teams and brokers to understand employee needs, market practice, and gaps in each country, and turn that into design proposals
• Maintain a clear view, by country, of what we provide, at what level, and for whom
• Research and model options for new or improved benefits, weighing employee value, cost, tax treatment, and compliance
• Develop costed design proposals with brokers and local teams, and bring a clear recommendation to the VP for sign-off
• Use AI tools and agents to research market practice, model scenarios, and pressure-test options faster than manual analysis allows

Manage the benefits, pensions, and retirement schemes we have

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