Business Development Manager - Home Care

The Home Care Business Development Executives (known as Home Care Acquisition Managers internally) are responsible for signing strategic, high value home care agencies into the A Place for Mom network. The position is key to our success by ensuring that we have the right home care agencies in each market to handle all of our referral needs.

The HCAM must reach out to their target portfolio of home care agencies and present a personalized sales presentation on the immediate value that APFM can bring to their agency. The HCAM may need to work with other departments to drive success – most frequently our Onboarding Specialists, Success Managers and Care Advisors.

• Manage multiple geographical markets with a targeted list of high potential home care agencies to sign in each market, including cold calling and prospecting.
• Educate potential agencies on A Place for Mom’s value, and set expectations for their experience with A Place for Mom and our referral programs.
• Sign on new agencies that meet A Place for Mom’s customer qualifications and regulatory requirements, managing the full sales cycle and closing deals.
• Meet or exceed weekly Key Performance Indicators and monthly sales targets.
• Ensure the success of our new home care agencies by collecting all the information required to complete the signed agreement and transition the new agency to our onboarding team.
• Maintain detailed notes and document all sales activity in our CRM.
• Keep in excellent communication with the Manager of Home Care Acquisitions and prepare reports of weekly accomplishments and achievement of goals.
• Occasional travel may be required.
• 2+ years of sales experience preferred, with a strong background in business development and outbound sales.
• Hunter mentality with proven success in cold calling, prospecting, and closing.
• Highly organized and able to prioritize multiple responsibilities, while meeting or exceeding expectations and sales targets.
• A personal sense of urgency and ability to overcome obstacles.
• Excellent communication and presentation skills.
• Able to properly and accurately enter data into CRM tools.
• Excellent customer service skills.
• Ability to deliver results while working in a fast-paced environment.
• Comfortable with data tracking, analysis and CRM tools.
• Strong computer skills necessary, including Microsoft and Google suites.

…