Business Operations Manager

Available Locations:

The Business Operations team sits within the CFO organization and is responsible for core company KPI reporting, incubating new analytics capabilities, and leading or facilitating cross-functional initiatives to design and operationalize high-impact programs. We are looking for an individual with strong analytical horsepower to join the team to provide decision-making support to Cloudflare’s strategic initiatives. The ideal candidate is passionate about problem solving and insight discovery, as well as is excited about rolling the sleeves to prototype MVPs and building high quality processes and tooling that scale with our rapid growth.

• Work on complex problems: identify root causes of the challenge and/or underlying business drivers, execute in-depth analyses to translate data into meaningful insights and/or repeatable gadgets or processes
• Lead projects through the full cycle: from initial scoping, solution design, code execution, QA and to operationalization and enablement
• Leverage latest AI technologies incl. Cloudflare OS, Developer Platform, emerging best practices to illustrate what can be possible in how we work
• Synthesize audience relevant findings from the data to achieve alignments and support strategic decision making
• Assess financial impact of new initiatives, identify approaches to risk mitigation, create forecast model on new metrics as needed
• Work closely with Data Engineer and Data Science Team to track core KPIs, create visibility on new initiatives and its impact, and to streamline reporting processes as the projects mature
• Provide ad-hoc analytical support to Finance & Executive Leadership

Examples of desirable skills, knowledge and experience

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