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Business Support Engineer - Meta Business Agent

Meta Platforms · Austin, TX · Posted 80 days ago

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Distributed SystemsAPI TroubleshootingAICustomer SupportProduct StrategyCross-functional CollaborationBusiness SolutionsPartner Management

Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at the forefront of this shift, and we’re looking for an engineer to play a pivotal role supporting Meta’s partners bringing demonstrated experience in distributed systems and API troubleshooting and a focus on improving the end-to-end support experience.

As a Business Support Engineer, you will work closely with cross-functional teams and business partners across the globe, incorporating AI-driven business solutions into their service offerings. You will track industry advancements and partner experiences, evaluating their impact and influencing the product's strategic roadmap.

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There are 1,402 open roles at Meta Platforms right now. This role is one of 15 Support Engineer openings in Austin, TX and centers on Distributed Systems and API Troubleshooting.

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Business Support Engineer - Meta Business Agent at Meta Platforms — Austin, TX — Career Engine