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Care Coordinator Manager
Talkspace · New York, NY · Posted 28 days ago
Lead a team transforming mental healthcare delivery by orchestrating patient care transitions and building scalable care coordination capabilities across a distributed telehealth network.
We are looking for an experienced Care Coordinator Manager to join our Referral Management team. This role would be responsible for leading a team of Care Coordinators who support patients throughout their care journey, from initial activation and appointment preparation to ongoing engagement, discharge support, and transitions to a higher level of care. You will work closely with patients, providers, UHS facilities, and cross-functional partners to identify and address barriers to care, coordinate transitions between levels of care, and ensure patients receive consistent, high-quality support throughout their treatment journey. You will also partner with Clinical, Quality, Product, and Network teams to improve patient engagement, develop standardized workflows, and build scalable care coordination capabilities.
We are looking for someone who is a strong, patient-focused leader with excellent organizational and problem-solving skills, who is passionate about making a meaningful impact and bringing their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.
This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.
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There are 27 open roles at Talkspace right now. This role centers on Team Management, Care Coordination, Patient Engagement, and Healthcare Operations.
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