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Circular Assistant Manager- Reselfridges
Selfridges · London, England · Posted 15 days ago
"Help scale Selfridges' circular services across Pre-Loved, Resell, Repair, Refill and Recycle, owning day-to-day delivery and partner relationships."
Job Purpose:The Reselfridges team is responsible for scaling Selfridges’ circular business models under the Reselfridges banner: Pre-Loved, Resell, Repair, Refill and Recycle. This role supports the development and day-to-day delivery of these services through partner management, stakeholder engagement, operational oversight, and performance analysis.Reporting to the Circular Manager, you will sit within the Accessories Buying and Merchandising team, and work cross-functionally to drive the growth and efficiency of Selfridges’ circular strategy.Circular Business Model Delivery:· Own the day to day running of our circular services and product offerings.· Partner with Buying teams within the business supporting the growth of circular sales across product categories.· Manage day-to-day relationships with assigned external circular partners, monitoring operational and commercial performance, resolving issues, and identifying opportunities to improve and scale services.· Support the development of new circular business models and propositions, assessing customer opportunity, commercial potential, operational requirements and scalability.Stakeholder Engagement· Onboard and support partners to implement and embed scalable, circular solutions across the organisation.· Liaise across key operational teams, decision makers, and partners to ensure smooth execution of new and existing circular initiatives and promotion of always-on and pop-up Reselfridges moments.· Conduct market research for new, innovative partners and technologies, leveraging best practice to apply these to support the scale of Reselfridges.Performance, Processes and Measurement· Assist with regular performance reporting for assigned Reselfridges services, analysing sales, transactions, traffic, conversion and customer metrics against agreed targets and providing clear insights, risks, and recommended actions to senior stakeholders.· Map out new processes and creating training packs on new initiatives / ways…
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This role centers on Circular Business Models, Project Management, Excel, and Powerpoint. There are 12 open roles at Selfridges right now.
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