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Client Partner VI - US
Rackspace Technology · US-Work from Home · Posted 8 days ago
Career Level Summary
- Recognized as an external thought leader within a strategic organization function or job discipline
and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field
- Proactively identifies and solves problems that impact the management and direction of the
business
- Contributes to the development of the organizational function strategy or product or business
strategy
- Progression to this level is typically restricted on the basis of individual capabilities and business
requirements
Critical Competencies
- Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high
performance, and a proven track record of exceptional results.
- Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive
problem-solving, and an unwavering commitment to customer success.
- Expertise: Possesses deep understanding of customer needs and continually grows and
enhances skills to provide customer-focused solutions.
- Agility: Quickly adapts and responds to dynamic customer needs and expectations through
innovative solutions.
- Compassion: Cultivates a positive and supportive environment to effectively work together
towards a common goal, fostering trust within Rackspace and with external stakeholders.
Key Responsibilities Lead account planning, forecasting, and governance for an assigned portfolio, ensuring alignment with client objectives and overall business strategy.
- Own and continuously assess overall account health to inform strategic decision-making,
proactively mitigate renewal and churn risks, and drive sustainable revenue growth through targeted pipeline expansion.
- Deliver profitable growth by achieving ACV and TCV targets, maintain strong margin
performance, and ensuring financial results align with account-level and portfolio-level objectives.
- Provide end-to-end account governance, overseeing delivery excellence, client satisfaction
…
This posting is sourced from Rackspace Technology's own career site — applying takes you there directly.
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There are 81 open roles at Rackspace Technology right now. This role centers on Customer Relationship Management, Pipeline Management, Negotiation, and Leadership.
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