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Job Opening

Brave logo

Client Success Manager

Brave · USA · Posted 128 days ago

$75k–$85kremotemgr
Account ManagementCampaign ManagementClient Relationship ManagementDigital MarketingCustomer ServicePresentation SkillsCommunication SkillsNegotiation

About Brave

Brave is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy ads and trackers by default, a private search engine with a truly independent index, a browser-native crypto wallet, and a private ad network (opt-in!) that directly rewards you for your attention. And we’re just getting started. Already 110+ million people have switched to Brave for a faster, more private web. Millions more switch every month.

The internet is a sea of ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what’s true and what’s not. Brave is fighting back. Join us!

Summary

Brave is seeking a talented Client Success Manager to join our team. You will manage a portfolio of advertisers and drive the success of their campaigns. As a Client Success Manager at Brave, you should have solid marketing experience combined with a customer service mindset. You will be responsible for the full lifecycle of client campaigns, from discussing strategic solutions with clients to managing live campaigns. The ideal candidate is a trusted advisor who is passionate about digital marketing and delivering outstanding customer service to Brave's growing client base.

Some of the job responsibilities include:

  • Build and maintain long term client relationships through excellent customer service.
  • Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment.
  • Advise clients on campaign strategy and best practices.
  • Communicate campaign performance insights with clients by generating and delivering regular reports.
  • Lead client calls with strong presentation skills to showcase campaign performance and Brave's value.
  • Own internal communications regarding campaign objectives, performance, status, and client needs.

Requirements

…

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There are 10 open roles at Brave right now. This role centers on Account Management, Campaign Management, Communication Skills, and Presentation Skills.

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