Clinical Risk Specialist

Our mission at Talkspace is to help people heal. To get there, we need exceptionally passionate, bright, and motivated people. Want to help over one million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for an experienced Clinical Risk Specialist to join our Clinical Quality, Risk Management team. This role would be responsible for identifying, assessing, and mitigating clinical risk. We are looking for someone who has experience providing Clinical Risk Management and wants to bring their talents to a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.

*This is a remo te position with a typical schedule of Monday-Friday daytime hours; Eastern Timezone preferred, but some flexibility if able to attend meetings. Talkspace Headquarters is located in NYC but we do not require New York residence for this role.*

• Risk Monitoring & Response

• Review and document adverse incidents, crisis alerts, higher level of care needs.
• Apply clinical expertise to assess risk-related concerns.
• Provide guidance and/or consultation to providers following a risk-related incident.
• Facilitate debriefing and Psychological First Aid (PFA) following significant sentinel events, as assigned.
• Escalate high-risk or complex concerns for leadership review.

• Provider Support & Education

• Offer consultation to providers on clinical risk management topics (e.g., documentation, ethical practice, safety planning, mandated reporting.)
• Participate in provider onboarding, risk-focused learning communities, and other training initiatives.
• Assist in developing clinical risk education materials.
• Connect providers to appropriate support teams and resources when needed.

• Quality Oversight & Improvement

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