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Commercial Manager
SWIFT · Sydney, New South Wales · Posted 60 days ago
mgr
5+ yrs expSalesAccount ManagementCustomer Relationship ManagementMarket InfrastructureBusiness ConsultingStrategic Problem-SolvingClient Relationship ManagementRevenue Generation
Build long-term client partnerships in fintech while driving revenue growth across medium-sized accounts and market infrastructure initiatives.
Key Responsibilities
- Identify customer needs/market opportunities and achieve business growth by building and maintaining long term customer relationships with primarily medium accounts and/or developing market infrastructures and/or implementing initiatives of medium size/complexity.
- Develop plans for medium sales account/infrastructure development/initiatives in order to achieve targeted sales objectives and generate revenue in an optimal, cost-beneficial way.
- Implement plans towards assigned medium customers/market infrastructure by coordinating and tracking all activities. Assist in the implementation of larger plans/projects/programmes.
- Act as a single point of contact for medium sized clients and/or support as a center of expertise on a specific area/initiative.
- Represent Swift and promote products and services in order to grow our business by participating to regional fairs and forums and meetings.
- Liaise with other divisions/departments, commercial team managers and members in order to provide a coordinated service and integrated solution to assigned customers. Feedback internally market intelligence, customer feedback, product issues and other relevant information.
- Acquire and maintain skills and knowledge.
- Share knowledge about customers, products markets and methodology.
What You Will Need
- A university degree
- At least 5 years' experience in sales, of which 2 years in the financial industry
- Background in Market Infrastructures, Relationship Management, and/or Business Consulting, with demonstrated client-facing and strategic problem-solving experience
- Payments expertise is a plus
- Excellent written and verbal communication skills
- Ability to communicate effectively with a wide variety of stakeholders (executives, technology, architects, business analysts, operations)
- Strong analytical and problem-solving skills
- Technical knowledge (networks, security solution, public cloud) an advantage
- Ability to work with multiple teams / squads located in multiple regions
Apply on SWIFT's site →
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This role centers on Sales, Account Management, Client-facing Communication, and Strategic Problem-solving. There are 39 open roles at SWIFT right now.
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