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CrowdStrike Platform Resident Consultant (Remote)
CrowdStrike · USA - Remote · Posted 4 days ago
Serve as the primary technical advisor for strategic customers, driving Falcon adoption, deployment, and optimization across their security environments.
About the Role: The Platform Resident Consultant is an embedded technical advisor who partners closely with strategic customers to maximize the value of their CrowdStrike Falcon investment. This role combines specialized expertise with technical consulting to drive successful CrowdStrike Falcon adoption, optimization, and ongoing operational excellence. The resident consultant will have familiarity of all Falcon modules and deep knowledge in a few areas, such as Endpoint, Identity, or Cloud, and is responsible for the planning, deployment, implementation, and operational support of the customer’s Falcon environment.
What You'll Do: Customer Partnership & Strategy
- Serve as the primary technical advisor for assigned strategic customer accounts
- Develop and maintain trusted advisor relationships with customer security teams and leadership
- Understand customer security operations workflows, use cases, and business objectives
- Mentor customer teams on Falcon best practices and threat hunting techniques
Technical Implementation & Optimization
- Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications
- Assisting customer with operationalizing all modules of the Falcon platform
- Troubleshoot customer issues across small to large enterprises
- Utilize and engineer native and 3rd party software deployment technologies
- Develop scripting and application solutions using Falcon APIs
- Customer project planning and status
- Work closely and collaboratively with customer information technology teams
- Leverage CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management
- Assist customers with the integration of CrowdStrike into existing tools
- Guide customer leads with incident management functions
- Work closely and collaboratively with Professional Services team to develop customer facing collateral
What You'll Need: Technical Skills
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This role centers on Crowdstrike Falcon, Falcon Apis, Endpoint Security, and Software Deployment. There are 414 open roles at CrowdStrike right now.
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