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Customer Care Coordinator-Goulburn
Widex · Posted 2 days ago
Be the welcoming face of a Goulburn hearing clinic, guiding customers to better hearing while supporting audiologists and a team with an industry-leading NPS.
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Part of the WSA group, Bloom Hearing Specialists operates a global network of hearing stores equipped with the latest technology and, most importantly, the best people. We have a track record of offering and actively supporting progressive career pathways for our employees to grow and develop in the pathway of their choice.
Bloom Hearing Specialists | Goulburn Clinic Full time | Monday to Friday, 9:00 am to 5:00 pm
Help People Hear Better. Make Every Customer Interaction Count. At Bloom Hearing Specialists , we believe better hearing leads to better lives. As part of a customer-centric organisation with an industry-leading Net Promoter Score (NPS), you'll play a vital role in creating exceptional experiences for our customers while supporting our audiologists in delivering life-changing hearing solutions. If you're passionate about customer service, enjoy building relationships and thrive in a supportive healthcare environment, we'd love to hear from you.
About the Role As a Customer Care Coordinator , you'll be the welcoming face and voice of our Goulburn Clinic. Working closely with customers, audiologists and the wider team, you'll help ensure every interaction is professional, efficient and positive. Your responsibilities will include:
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