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ECCO logo

Customer Care Representative English and Spanish speaking

ECCO · Posted 23 days ago

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Customer ServiceCommunicationEmailPhone SupportChat SupportProduct KnowledgeCustomer Inquiry ManagementOrder Management

Represent a globally recognized luxury footwear brand while delivering exceptional customer experiences across multiple languages in a multicultural, international workplace.

Customer Care Representative English and Spanish speaking

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Customer Care Representative English and Spanish speaking

Do you want to become an ambassador for a globally recognized high quality brand?

Are you ready for the new challenges?

We are looking to recruit Customer Care Representative with great communication skills, who has a positive mindset and is passionate about the ECCO brand. You will represent ECCO to the outside world and must build the company’s image together with your team, by providing unique customer experiences.

What will you be doing every day?

  • Assist customers with their inquiries regarding ECCO products, orders, payments, returns, claims and shipments.
  • Provides service to company’s customers according to predefined standards and procedures.
  • Educating and updating yourself with deep knowledge about the company and products
  • Taking part in training in customer service processes and best practices

What we are looking for in you?

  • English, at least fluent is required
  • Native or at least fluent in Spanish
  • Excellent communication skills both written and spoken
  • Strong customer driven focus
  • Previous experience with customer service (phone, email, chat etc.) will be an asset

At ECCO you will have the chance to grow your career in an international company with a globally recognized brand, in a motivated environment created by passionate colleagues and owners.

Imagining yourself at ECCO? Get a glimpse of what your new exciting career entails on https://enter.ecco.com

CREATE THE FOOTPRINTS OF TOMORROW

Join us and you become part of a meaningful, developing and multicultural workplace with colleagues who are proud to create the footprints of tomorrow.

Our offices and facilities around the world have an informal culture and relaxed dress code – our shoe code is slightly stricter.

Are you curious, passionate and ready to make an impact? Then you’ll fit right in.

Department Customer Service

Location Warsaw (Poland)

…

Apply on ECCO's site →

This posting is sourced from ECCO's own career site — applying takes you there directly.

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Related roles

This role centers on English, Spanish, Customer Service, and Communication. There are 57 open roles at ECCO right now.

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