Customer Project Manager 2

Customer Facing Program Manager

We are currently seeking an experienced Program Manager to manage and deliver complex programs for one of our top strategic customers. The ideal candidate will have a strong background in technical project/program management, excellent communication and interpersonal skills, and the ability to build strong relationships with customers and internal stakeholders. The Program Manager is accountable for end-to-end program delivery and overall customer satisfaction.

Skills and Qualifications:

• Experience in managing complex, multi-year technology projects, preferably in the telecommunications and/or data center industries.
• Experience in leading cross-functional teams and managing multiple stakeholders.
• Excellent written and verbal communication skills, with the ability to articulate ideas clearly and effectively to all levels of working level peers and to upper-level management.
• Strong leadership and interpersonal skills, with the ability to build and maintain lasting relationships with customers and internal stakeholders.
• Ability to work in a fast-paced environment, with multiple priorities and deadlines.
• Strong problem-solving and analytical skills, with the ability to identify and mitigate program and financial risks.

Nice to Have:

• PMP certification or equivalent.
• Experience with change management processes and tools.
• Familiarity with Nokia''s PM@Nokia methodology and Mode of Operation (MoO).
• Knowledge of financial forecasting and budget management in projects/programs.
• In-depth knowledge of Excel, PowerPoint, and other Microsoft programs/tools.

Key Responsibilities:

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