Customer Success Manager, Amazon Leo

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.

Amazon Leo is seeking a Customer Success Manager to support North America consumer partnerships, helping operationalize sales channels to drive customer acquisition and revenue growth. In this role, you will serve as a key relationship point of contact for consumer partners, responsible for supporting a seamless launch experience, improving operational processes, and contributing to mutual business outcomes. The ideal candidate brings experience managing customer-facing partnerships in telecommunications or technology environments, with a demonstrated ability to collaborate across teams, deliver data-driven recommendations, and navigate ambiguity where problems and solutions may not yet be defined.

Key job responsibilities

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