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Customer Success Manager
Amazon · New York, NY · Posted 18 days ago
Own the campaign lifecycle for Twitch's influencer marketing clients, from media plans and IOs through live troubleshooting, on the world's biggest live streaming service.
If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.
As a member of Twitch's Revenue team, you'll use your industry and product acumen, and experience in digital advertising solutions to help grow Twitch Advertising revenue.
We are looking for a detail-oriented, client service focused Customer Success Manager with advertising experience that will work hand in hand with product and business development. The Customer Success Manager will be a crucial member of a growing team that will support Twitch in meeting its objectives and providing best in class client service to our clients that are specifically interested in our influencer marketing products. The ideal candidate will have experience with client management, media planning, and campaign operations.
You can work in San Francisco, CA; Los Angeles, CA; Seattle, WA; or New York, NY.
Campaign Management:
- Work with the finance team on any client approvals and revenue recognition
- Own pre-sale process related to media planning and internal IOs
- Be client facing point of contact to ensure smooth execution and delivery
- Guide clients through internal purchasing tools
Client Management:
…
This posting is sourced from Amazon's own career site — applying takes you there directly.
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There are 17,473 open roles at Amazon right now. This role is one of 17 Customer Success Manager openings in New York, NY and centers on Client Management, Media Planning, Campaign Operations, and Digital Advertising.
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