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Customer Success Manager Redwood Shores CA
Imperva · Plano, TX · Posted 94 days ago
CUSTOMER SUCCESS MANAGER - PLANO, TX CYBER SECURITY is a big deal. It’s in the news, growing rapidly, a critical tool for every company, and our specialty.
Imperva is a public company (NASDAQ: IMPV) and leading provider of data and application security solutions that protect business-critical information in the cloud and on-premise. Our customers include leading enterprises, government organizations, SMBs and service providers who rely on Imperva Incapsula to securely deliver their websites and applications at lightning speed.
Why Imperva? We have experienced the following growth and achievements
Generating $321 million in 2017 We have over 5,900 customers 500 partners in 100+ countries worldwide Imperva’s Web Application Firewall has been in the Leader’s Quadrant of the Gartner Magic Quadrant for 4 straight years Imperva Incapsula is a leader in the Forrester Wave for DDoS Services with the highest score in the “current offering” category
THE OPPORTUNITY
Do you want to build your career in one of the most innovative and growing industries within software?
Imperva is the leading cybersecurity company, based in the heart of Silicon Valley with customers across the Fortune 500.
Reporting directly to Chief Customer Officer, the Customer Success Manager will be responsible for ensuring high customer satisfaction and account success. You will develop a “trusted advisor” relationship with key account stakeholders, ensuring they see value from the product and resolving any post-implementation issues they may face. You will have a broad group of internal business relationships and work with sales, services and engineering teams to support successful adoption and time to value. Moreover, you will have an important seat at the table in meetings to bring the voice of the customer to the organization as we make key business decisions
RESPONSIBILITIES
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This posting is sourced from Imperva's own career site — applying takes you there directly.
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There are 18 open roles at Imperva right now. This role is one of 684 Customer Success Manager openings and centers on Customer Success Management, Customer-facing Experience, SaaS Experience, and Http.
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