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Data Scientist, Amazon Connect
Amazon · New York, NY · Posted 88 days ago
Help build a brand-new AI system for Amazon Connect, the cloud contact center, by categorizing how thousands of customers use the product and cleaning up the outliers that skew model outputs.
AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.
Do you want to join a brand-new team building an AI system that would disrupt the industry? Do you enjoy dealing with ambiguity and working on hard problems in a fast-paced environment?
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Lex, Polly, Lambda, S3, and Kinesis to provide a truly frustration free and natural customer experience. With this technology we are transforming an industry and the way customers interact with businesses and how agents service them.
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This role is one of 26 Data Scientist openings in New York, NY and centers on SQL, Python, Machine Learning, and Statistical Modeling. There are 17,473 open roles at Amazon right now.
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