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Delivery Operations Analyst
Cohere · Toronto, Ontario · Posted 17 days ago
Own the automation of Cohere's GTM-to-Delivery workflow, from customer brief through commercial approval to engineering team assignment, and eliminate the manual work along the way.
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We seek a highly organized, automation-minded Delivery Operations Analyst to connect GTM and Delivery Engineering teams under a unified operational system. Core duties include owning operational processes, data quality, and automation that move customer opportunities from GTM brief through commercial approval to delivery assignment. Maintain accurate data across Salesforce and Mission Control to support delivery execution.
A core expectation is to identify, design, implement, and continuously improve automation across the GTM-to-Delivery workflow(affectionately called Deal Desk, using workflow automation, North, and other appropriate tools. You will own automation outcomes end-to-end, from identifying manual inefficiencies through implementation, testing, monitoring, and iteration.
The ideal candidate combines operational rigor with a systems mindset, proactively looking for ways to eliminate repetitive work, improve data quality, reduce coordination overhead, and build scalable processes.
Key Responsibilities
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This role centers on Workflow Automation, CRM, Salesforce, and Data Quality. There are 124 open roles at Cohere right now.
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