Department Manager - Food

As a Department Manager you will:Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insightsSupport the concession businesses in your department by working closely with the Concession Manager to support and set improvement targets, resolve issues that may ariseMotivate the team to exceed sales targets by developing skills in product knowledge, cross category selling, after sales service and awareness of other services within SelfridgesManage and lead your team giving regular feedback and coaching. Recognising both talent and development areas, you will create unique plans to progress your team using the tools availableAct upon information and feedback from across the business e.g spotlight, engagement survey and team member feedback to name a fewEnsure that the department is fully compliant with trading standards, health and safety legislation and all store operating proceduresAchieve stock loss KPI through effective management of procedures, stockless action plan and team member trainingLiaise and influence VM and B&M team to seek ways to improve visual presentation, stock holding and relay customer feedback, including best and worst sellersKeep consistently high standards in your department through the completion of daily floor walks and checks, following up on required improvementsA bit about you:Commercially minded. Understanding the numbers, you have a plan to achieve sales targets, realise the importance of managing stock levels and are reactive to external factors that may impact performance Collaborative. Building relationships is one of your strengths. Whether it’s with your team to drive performance, your concession partners to initiate positive change, or with the wider Selfridges community, you realise the importance on working togetherA retail expert. …

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