Director, Revenue Operations

The Revenue Operations team builds and manages the operational systems that connect Sales, Marketing, and Customer Success into a unified revenue engine. The team focuses on forecasting, reporting, systems architecture, compensation planning, and operational scalability across both PLG and enterprise sales motions. This role will lead the Revenue Operations function while overseeing Deal Desk and Enablement as those functions scale.

The Director of Revenue Operations will own the systems, data infrastructure, forecasting processes, and operational workflows that power Runpod’s revenue organization. This role requires both strategic leadership and hands on operational execution. The ideal candidate will build scalable revenue infrastructure while balancing operational rigor with the speed and flexibility required in a high growth environment.

You will define the operational foundation that supports Runpod’s enterprise revenue growth. Your work will directly influence forecasting accuracy, GTM scalability, executive decision making, and operational efficiency across Sales, Marketing, and Customer Success. You will partner closely with executive leadership and help shape how Runpod scales from $120M ARR into its next phase of growth.

Revenue Systems and Data Infrastructure

• Own CRM architecture, data governance, and GTM systems across Sales, Marketing, and Customer Success
• Build scalable analytics frameworks covering lead generation, pipeline conversion, retention, and expansion
• Maintain revenue reporting models supporting ARR, MRR, NRR, CAC, LTV, and forecasting metrics
• Evaluate and implement revenue technology systems including CRM, CPQ, BI, and forecasting tools

Forecasting and Pipeline Management

• Design and manage revenue forecasting processes across enterprise and PLG motions
• Lead weekly pipeline reviews and establish CRM hygiene standards
• Build dashboards and reporting infrastructure for executive and board level visibility

Compensation, Quota, and Territory Design

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