Director / Senior Director, Marketplace Strategy & Operations

Chicago (Hybrid) or New York City (Remote) · Global remit · Full-time, permanent

Help shape how Groupon’s marketplace performs for customers, merchants and the business. Working with senior leaders across Groupon, you will identify high-priority opportunities, determine where to focus and lead initiatives through measurable results. Your work could range from improving merchant supply in high-demand markets to strengthening deal quality and evaluating pricing and take-rate trade-offs. You will combine independent problem-solving, rigorous analysis and cross-functional leadership to turn important commercial questions into changes that improve the business.

This is a hands-on leadership role: you will personally lead the analysis and work with senior functional partners to turn recommendations into measurable results.

Key Responsibilities

You’ll report to the VP of Marketplace Strategy & Operations and work across Sales, Product, Marketing, Finance, Analytics and Operations. You’ll spend your days in the data, in the numbers, and in rooms with senior leaders getting to a decision. You will lead implementation with the relevant teams and make sure the improvements become part of how the business operates.

With a global remit and direct access to senior leaders, you will move quickly from analysis to decisions and implementation.

Concretely, you will:

• Identify and prioritize opportunities. Diagnose marketplace performance, size the opportunities, and determine where Groupon should focus across merchant supply, customer value, sales productivity and operating efficiency

• Own initiatives from diagnosis through results. Define the problem, establish the business case, decide the course of action and lead implementation with the relevant teams

• Use analysis to guide decisions. Build and pressure-test models, investigate the underlying data, and evaluate commercial trade-offs

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