Director, Software Technical Product Management - BioInsight Platform Foundation

San Diego, CA. Hybrid. Relo available

Illumina's BioInsight Platform is the foundation for how customers buy, access, and adopt Illumina software. As Director of Software Technical Product Management — BioInsight Platform Foundation, you own the product strategy that increases the utility, scale, and adoption of the BioInsight Platform. You lead a team of 3-5 Product Managers that shape login, authentication, billing, certifications, security, regionalization, free trials, and conversion. Your team partners tightly with Global Software & Informatics Sales, Finance, Support, Marketing, and with the other software product leaders whose tools ride on the platform.

Platform Product and Billing Strategy ● Establish a multi-quarter platform foundation strategy and roadmap spanning authentication, authorization, single sign-on, billing, trials, conversion, regionalization, trust, APIs, CLIs, MCPs, etc. ● Partner with Finance, Deal Desk, and Legal on commercial constructs; ensure pricing and packaging are optimal for customer buyers, as well as internal operations ● Deliver a roadmap of regional security and operational certifications — in partnership with Security, Legal, and Compliance — to build trust with discerning customers ● Own free-trial and conversion product experiences that turn first-time platform use into durable paid adoption

Go-to-Market and Field Enablement ● Define and drive GTM for major foundation capabilities — messaging, enablement, sales plays, objection handling, and launch instrumentation ● Enable Sales and Customer Success with education, battlecards, worked commercial examples, demo narratives, and deal desk guidance for platform SKUs ● Align with Marketing on platform positioning, launch content, and competitive differentiation

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