Director - US Client Risk Engagements

The North America Risk Team is responsible for maintaining trust in the Visa brand, championing security in the industry and differentiating Visa in the eyes of clients and key stakeholders. The Director - US Client Risk Engagements will serve as a trusted advisor in the NA Risk Team by providing risk intelligence and thought leadership to guide internal business partners, clients, and ecosystem participants in the secure growth of payments. This position will be responsible for partnering with Community clients to execute risk roadmaps that accelerate stable business growth. Additional responsibilities may be aligned to this role as Visa’s strategy evolves to secure the ecosystem and meet the needs of our customers.

Specific responsibilities for this role include:

• Execute the strategic vision and plan for how Risk should engage with Community clients to optimize impact, in collaboration with partners in the account teams and Value-Added-Services
• Conduct regular risk engagement sessions with clients to evaluate risk performance, produce insights, analysis and data-based recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the product categories and segments
• Collaborate cross-functionally with the Issuing and Acceptance Risk teams to ensure a true, “One Visa” mindset
• Partner with peers in other functional areas (e.g., Sales, Analytics, Marketing, Risk and Identity Solutions, Client Services, DPS, and others) to execute initiatives by leveraging the breadth and depth of Visa’s resources
• Identify opportunities to promote & support client adoption of Visa risk products and solutions
• Provide client support relating to emerging/immediate fraud trends
• Identify opportunities to enhance the payment ecosystem and advance risk management best practices
• Support the build of new scalable solutions, toolkits, and best practice documents, including reports, presentations, education materials and other written artifacts to present Visa’s analysis and guidance
• Lead internal and external multi-client speaking engagements
• Travel when required to meet clients where they are in coordination with Account Executives

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