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E-Commerce Content Operations Specialist

ECCO · Posted 23 days ago

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e-commerce operationscontent managementCMSdigital commerce platformscampaign executionquality assuranceproject coordinationcustomer journey mapping

Directly shape how customers experience ECCO across North & West Europe by ensuring flawless digital launches and campaign execution across multiple markets.

E-Commerce Content Operations Specialist

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E-Commerce Content Operations Specialist

ECCO Europe, Tønder, Denmark

Would you like to help deliver flawless digital experiences across Europe?

Great digital customer experiences rarely happen by accident. They are built through strong operational discipline, close collaboration and a passion for getting the details right.

At ECCO, we are looking for an E-Commerce Content Operations Specialist who will play a key role in ensuring that our digital experience is delivered consistently across North & West Europe. From campaign activations and seasonal launches to website quality and operational excellence, you will help make sure our customers enjoy a seamless experience every time they visit our digital platforms. This role is responsible for supporting day-to-day operational execution and ensuring readiness across multiple markets.

Based in Tønder, you will join a growing E-Commerce Operations organisation and collaborate with teams across Digital Experience, Marketing, Customer Service, Merchandising and IT. Your contribution will be highly visible and directly linked to our ability to execute successfully across the region.

Ensure operational excellence across the digital customer journey

As E-Commerce Content Operations Specialist, you will help ensure that campaigns, promotions, content updates and platform changes are executed accurately and on time.

You will monitor customer-facing experiences across desktop and mobile platforms, identify operational issues, support testing and quality assurance activities, and work proactively with stakeholders to ensure swift resolution of problems that may impact customer experience.

The role combines operational execution with continuous improvement. You will not only help keep things running smoothly but also contribute ideas that improve scalability, efficiency and ways of working across the organisation.

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Related roles

This role centers on E-commerce Operations, Cms Or Digital Commerce Platforms, Organisational Skills, and Stakeholder Management. There are 57 open roles at ECCO right now.

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