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Engineer II, Systems Reliability Engineering
El Corte Inglés · Posted 3 days ago
Serve as the senior technical authority for enterprise batch scheduling in India, keeping critical downstream processes on time while mentoring a team of scheduling engineers.
Introduction As an Engineer II, Systems Reliability Engineering, you will lead day-to-day production support and operations for enterprise job scheduling and workload automation platforms. You will serve as the senior technical authority for scheduling support in India, partnering with application, infrastructure, and business teams to ensure batch jobs run reliably and downstream processes are completed on time. Reporting to the Operations Lead, Foundations / Job Scheduling (LATAM), you will drive operational excellence, knowledge management, mentoring, and continuous improvement across the scheduling environment.
About the Job
- Provide end-to-end production support for HCL Workload Automation, GSCI, Velocity, and related workload automation services, including incident triage, root cause analysis, and issue resolution.
- Lead incident response, post-incident reviews, and problem management activities for failed, delayed, or stalled batch processes while coordinating with upstream and downstream application teams.
- Drive knowledge management through the creation and maintenance of operational playbooks, support documentation, runbooks, and standard operating procedures.
- Provide day-to-day technical leadership and mentoring to India-based scheduling engineers while supporting capability development and operational maturity.
- Partner with application, infrastructure, and business teams to manage scheduling calendars, dependencies, change windows, reliability improvements, and ITSM process maturity.
About You
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There are 1,422 open roles at El Corte Inglés right now. This role centers on Production Support, Batch Processing, Job Scheduling, and Hcl Workload Automation.
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