Engineering Director, Infrastructure

Otter.ai is seeking a Director of Engineering, Infrastructure to lead the teams that power our products at scale. This leader will own our cloud infrastructure, CI/CD, DevOps, site reliability practices, and production operations.

This is a hands-on, high-impact leadership role for someone who can set infrastructure strategy while going deep on critical technical and operational challenges. You will partner closely with Product, Product Engineering, AI/ML, Security, and Finance to deliver a platform that is reliable, scalable, secure, developer-friendly, and cost-efficient.

• Own the architecture and operation of cloud, compute, networking, database, production, and AI inference infrastructure.
• Translate business and product plans into infrastructure roadmaps, capacity requirements, staffing plans, and investment decisions.
• Ensure production infrastructure is reliable, scalable, secure, performant, and cost-efficient.
• Establish infrastructure metrics, engineering standards, observability, and clear accountability, proactively surfacing risks and opportunities.
• Improve developer velocity through automation, CI/CD, and self-service tooling.
• Strengthen incident response, disaster recovery, and business continuity practices.
• Partner with AI/ML teams to optimize inference performance, reliability, resource utilization, and cost.
• Embed access control, compliance, and risk management into infrastructure architecture and operations.
• Recruit, develop, and lead a high-performing infrastructure engineering organization as a technically credible player-coach.
• Communicate infrastructure priorities, risks, investments, and tradeoffs clearly to the executive team, and partner with Engineering and Finance on cost and capacity decisions.

What We’re Looking For

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