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Engineering Manager, Architecture Engineering: Async
GitLab · Remote, Poland; Remote, United Kingdom · Posted 8 days ago
Lead a distributed SRE and backend team through zero-downtime Redis upgrades, cell-based deployments, and the migration from queue-based job orchestration to a durable workflow engine.
An overview of this role
As Engineering Manager, Architecture Engineering: Async, you'll lead a distributed group of Site Reliability Engineers and Backend Engineers. You'll support their development and balance production reliability with platform projects, including zero-downtime Redis upgrades, support for single-tenant and cell-based deployments, and the move from queue-based job orchestration to a durable workflow engine.
- Lead, hire, and grow a team of site reliability engineers and backend engineers, supporting career development, promotions, and onboarding.
- Own reliability for the job processing and caching platforms, including service-level objectives, error budgets, alerting, and weekly operational reviews.
- Manage capacity planning, support escalations, and incident follow-ups, balancing operational work with roadmap projects and rescoping work when deadlines can't be met.
- Run the team's part of GitLab.com's first-tier on-call rotation, including shift coverage, onboarding, and handovers, and serve as incident commander for high-severity incidents.
- Drive zero-downtime Redis version upgrades and automate operating system patching and reboots.
- Adapt job processing to run in single-tenant and cell-based deployments.
- Own the migration from queue-based job orchestration to a durable workflow engine, defining the first use cases, a measurable migration path, and the roadmap.
- Own quarterly planning and the team roadmap, and clarify shared operational responsibilities with partner teams, including Git storage.
- Experience managing an engineering team delivering high-performance services at scale, ideally site reliability engineers or infrastructure engineers running production software as a service systems.
- Technical depth in background job processing and caching technologies such as Redis and Sidekiq, sufficient to guide decisions about upgrades, capacity, and failure modes.
- Experience managing reliability against service-level objectives, including defining service-level indicators, setting up burn-rate alerting, and planning capacity.
- Experience running a 24/7 on-call rotation and coordinating high-severity incidents.
- A track record of balancing operational work and incident follow-ups with roadmap projects, and pushing back on scope when deadlines can't be met.
- Experience leading a fully remote team across time zones in the Americas, Europe, the Middle East, Africa, and Asia-Pacific.
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This role is one of 89 Engineering Manager openings in Remote and centers on Engineering Management, Redis, Sidekiq, and Service-level Objectives. There are 253 open roles at GitLab right now.
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