Engineering Manager, Data Center Operations

Hiring Locations: Atlanta, GA, Austin, US, New York, NY, San Francisco, CA, Seattle, WA, Washington DC, US

About the Department

Infrastructure Operations builds and manages the data center infrastructure behind Cloudflare's global network. The organization brings together engineering, operations, hardware and logistics teams that plan, deploy, operate and maintain our footprint in hundreds of cities worldwide. In this role, you'll help extend that footprint with a new generation of data center sites across the United States.

We're looking for an experienced Data Center Operations manager to build and run the team that brings these new sites online and keeps them running around the clock.

You will build a distributed team of Data Center Engineers from the ground up. You'll own sites across their full lifecycle: delivering greenfield builds through third-party vendors and colocation partners, running them in production, and retiring hardware securely at end of life. You'll be accountable for production hardware availability, 24x7 on-site response, and the operating model that lets this footprint scale.

The role means balancing competing demands every day: build deadlines against build quality, dependence on partners against high standards, and fast incident response against careful compliance. You need to keep both sides of each in view.

This role covers the physical layer: hardware, cabling, and Layer 1/Layer 2 connectivity. It works closely with network engineering and server provisioning teams but does not own them.

• Hire, develop and manage Data Center Engineers based on-site at data centers across the US. Set clear expectations, career paths and a culture of ownership across a team spread over many sites.

• Build and take part in a 24x7 on-call rotation with your team. Define coverage models, handover protocols and incident SLAs that hold up as the footprint grows.

…