Engineering Manager - Edge InfrastructureRemote - Americas

Engineering Manager - Edge Infrastructure Remote - Americas The Edge Infrastructure team brings all worldwide user traffic that visits Shopify merchant websites into Shopify's infrastructure. That's 100% of Shopify's commerce traffic, peaking at 489 million requests per minute at the edge during BFCM, with 237 billion requests through egress. As Engineering Manager for Edge Infrastructure, you'll lead a senior team building the routing, traffic management, and protection layers that keep it fast, resilient, and safe, including evolving DDoS and bot defenses for an era when both the attackers and the crawlers are AI-driven. The problems are deeply technical and many-layered, and a lot of the architecture is still to be decided.

Key Responsibilities

• Lead and grow a senior team of engineers responsible for Shopify's edge the layer that carries worldwide storefront traffic into our infrastructure
• Hold genuinely informed technical opinions about your team's systems and code; you won't be shipping features, but you will be in the architecture
• Translate high-level direction, sometimes no more than a sentence of it, into a technical vision and then into projects your team can actually execute
• Own the resilience of the edge, designing for graceful behaviour when internet components fail rather than only when they work
• Drive traffic and bot management at the edge: evolving DDoS and DoS protections, and distinguishing abusive automation from the good bots that merchants benefit from
• Weigh cost-to-serve against value when shaping traffic policy serving costs scale with automated traffic, which makes that trade-off part of the technical problem
• Set direction across routing, DNS, TLS and certificate management, and the protocols underneath them
• Partner closely with staff-level technical leads and architects working alongside the team on the edge charter
• Prepare the edge for peak events like BFCM, when the platform's traffic and the stakes are both at their highest
• Coach senior engineers, including those weighing a move toward leadership themselves, and keep raising the bar on technical depth
• Collaborate with the infrastructure teams whose systems sit above, below, and beside the edge
• Hire exceptional software engineers, and build a team they want to stay on

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