Engineering Manager, Navigation Incidents

We build the mission-critical engine that powers real-time navigation for global customers like BMW, Porsche, DoorDash, and Instacart. We process petabytes of geospatial data through a sophisticated blend of high-scale backend services, data pipelines, and AI Agentic workflows to detect, validate, and deliver live road updates - from traffic jams to road closures. The intelligent AI agents we build enhance our core algorithms, ensuring Mapbox maps are as dynamic as the roads themselves and that millions of drivers reach their destinations in the most optimal way possible.

Engineers on this team develop and deliver of every stage of the incident lifecycle:

1. Intelligent Ingestion and Detection: Building automated agents to gather data and discover closures using proprietary Mapbox signals.

2. Validation and Conflation: Leveraging algorithms to invalidate stale data and merge duplicate reports into a single, high-fidelity source of truth.

3. Strategic Delivery: Designing the systems that expose this data across the entire Mapbox ecosystem.

4. AI Collaboration: Partnering with the MapGPT team https://www.mapbox.com/mapgpt to evolve our Feedback Agent https://www.mapbox.com/feedback-agent, allowing us to refine the map using real-time customer insights.

As an Engineering Manager supporting our Incidents organization, you will lead innovative and high-performing multi-disciplinary teams who are building the Incidents product using a blend of high-scale backend services, data pipelines, and AI Agentic workflows to detect, validate, and deliver live road updates.

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