Enterprise Applications Administrator

What You Will Be Doing

As an Enterprise Applications Administrator, you will play a critical role in ensuring the security, reliability, and optimization of Helion’s enterprise applications and integrations. You’ll collaborate with cross-functional teams to analyze workflows, enhance processes through technology, and ensure secure, compliant system operations. You’ll also manage cloud environments, vendor relationships, and maintain overall IT infrastructure health.

This is a hybrid role that reports directly to our Enterprise Applications Manager and is based out of our Seattle, WA office with one day remote a week.

• Administer and support Jira, Confluence, and other Atlassian tools: permissions, schemes, workflows, custom fields, templates, dashboards, integrations
• Manage security and compliance across business applications, including RBAC, SSO/SCIM integrations (Entra ID), audit logging, data security policies, environment strategy (dev/test/prod), and change control processes
• Manage integrations and data flows between applications (via APIs, webhooks, middleware), ensuring consistency, security, and reliability
• Manage the enterprise application stack: evaluate new SaaS tools, maintain vendor relationships, and manage roadmaps, contracts, upgrades, and migrations
• Partner with Engineering, Operations, Product, HR, and Finance to translate business needs into system configurations, optimizations, and automations
• Monitor system performance, log issues, and proactively troubleshoot application or integration failures
• Support change management, releases, and onboarding/offboarding processes, and join the rotation for incident response on critical systems
• 5+ years in systems administration, systems integration, or business analysis
• Hands-on expertise in integrating and automating systems through APIs and middleware
• Experience with enterprise platforms such as Jira, Confluence, GitHub, NetSuite, AI platforms such as OpenAI and Anthropic, Siemens PLM, NX, CAD/CAM, HRIS, and ATS systems
• Proficiency in Windows and Linux environments, PowerShell scripting, Microsoft 365, and Entra ID (Azure AD)
• Strong documentation, analytical, and troubleshooting skills, with a proactive approach and the ability to prioritize multiple initiatives in a fast-paced environment

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