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External Workforce Coordinator
SWIFT · Kuala Lumpur, Kuala Lumpur · Posted 35 days ago
Coordinate procurement activities and vendor relationships within Swift's fintech ecosystem, directly supporting business operations and customer satisfaction.
Education A Bachelor's degree or equivalent experience
Experience Preferably 1-2 years of experience related to Swift and with customer interaction and exposure
Key Responsibilities
- Assist in performing straightforward procurement activities in an accurate and timely manner, such as issuing purchase orders, evaluating and qualifying vendors/product/services, preparing contracts, etc
- Escalate problems of small to medium size/complexity (non-agreed delivery, invoice problems ) in order to meet customers requests
- Inform a more senior procurement specialist on progress, achievements, problems and issues related to own area
- Participate in projects within own area by performing projects related tasks
- Build on internal/external customers contacts to get sound understanding of their needs and communicate to them all relevant information
- Display/use advanced knowledge within limited area/project and receive guidance from more senior specialists
- Maintain and establish contacts with peers inside/outside Swift to be informed on practice and developments in own area
- Prepare standard reports/presentations
- Acquire knowledge of procurement techniques and products/services
Competency Profile 01. Takes Accountability for Delivering Results Follows instructions and obtains clarification where required; makes decision in accordance to established procedures usually on predictable or recurrent issues. Delivers on commitments despite any difficulties encountered
02. Demonstrates Operational Excellence Adheres to all work procedures and processes, suggesting improvement where appropriate; maintains quality standards and follows security policies/standards; pays attention to detail
03. Expands knowledge Expands own specialist knowledge and skills by taking ownership of own development; encourages colleagues to bring forward and share new ideas and alternative solutions; demonstrates openness to utilise new approaches
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There are 39 open roles at SWIFT right now. This role centers on Procurement, Vendor Management, Customer Interaction, and Swift.
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