Facilities Operations Manager

What You Will Be Doing:

As our Facilities Operations Manager, you'll lead the planning and execution of facilities operations across our growing portfolio—bridging day-to-day reliability with long-term infrastructure strategy. You'll serve as a key partner to Facilities leadership, driving operational rigor, vendor performance, and capital planning support.

We are looking for an engaged leader who thrives in a high-growth environment and balances urgency with disciplined execution. You will bring strong people leadership, sound operational judgment, and high standards for accountability and follow-through. This is an onsite role reporting directly to our Director of Facilities in our Everett, WA headquarters.

• Lead and develop the facilities operations team, setting clear expectations, balancing workloads, and strengthening performance through coaching and accountability
• Own day-to-day facilities operations across multiple sites, serving as the primary point of contact for operational issues; overseeing Maintenance and Environmental Services delivery, staffing coverage, vendor performance, stakeholder communication, and timely issue resolution through closeout
• Own and improve the CMMS, asset records, and preventive maintenance programs, using equipment condition and performance data to inform maintenance and replacement priorities
• Oversee inspections, servicing, and corrective actions for critical building systems and industrial equipment, partnering with EHS and Security to maintain safe, ready sites
• Build scalable operational processes and use performance metrics to identify recurring issues, remove roadblocks, and coordinate lasting improvements with technical experts and Facilities leadership
• Apply building-systems knowledge to assess issues and recommendations, and represent Facilities Operations in standups and executive discussions with clear updates on risks, trade-offs, and next steps
• 8+ years of experience in facilities operations or related roles, including direct people management and demonstrated success coaching and developing teams
• Experience leading operations in a startup, high-growth, or similarly rigorous environment, with high standards for accountability and execution
• Working knowledge of building systems, including HVAC, electrical, mechanical, and fire/life safety systems, with the ability to assess issues, evaluate technical recommendations, and engage the appropriate expertise
• Experience with CMMS ownership and configuration, preventive maintenance program development, asset management, and vendor oversight
• Demonstrated ability to navigate changing priorities, make sound decisions with incomplete information, and resolve recurring problems without compromising safety or quality
• Strong written and verbal communication with frontline employees, technical partners, and executives, including the ability to tailor technical detail to the audience, create clear operational documentation, and constructively challenge assumptions
• Experience supporting manufacturing, hardware development, R&D, or other technically complex facilities is preferred. Hands-on maintenance or trade experience is helpful but not required
• Up to 5% employer 401(k) match
• Annual wellness stipend