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Field Service Technician
Entrust · United States - Field · Posted 17 days ago
Keep Entrust's card issuance and ID equipment running across Nashville customer sites, combining hands-on electromechanical repair with daily field work and autonomy.
WE ARE HIRING A FIELD SERVICE TECHNICIAN IN NASHVILLE, TN!
Monday–Thursday, 5:30 a.m.–4:00 p.m .
The Field Service Technician will provide support to our customers and deliver on all the services and offerings, Entrust contracts with our customers. They provide both preventative and emergency maintenance, and ensure the equipment at the customer sites is in proper working order. The Field Service Technician will perform the accountabilities detailed below and other duties as assigned.
Total Rewards:
- Medical Benefits from day 1
- Up to 4 weeks paid time off accrued within the 1st year.
- 6 paid company holidays + 6 paid floating holidays
- 401k with up to 6% company match
- Annual Incentive Program (bonus)
Responsibilities: Electromechanical Emergency and Preventative Maintenance:
- Perform high quality preventative and emergency maintenance services on Entrust equipment
- Work with a high degree of autonomy with the ability to test, diagnose and resolve issues on systems that may include: • Mechanical embossers, thermal image application and laminating, magstripe and chip data writing, ultraviolet curing
- Day-to-day repairs may consist of: • Cleaning rollers, sensors, cavities and such as required
- Calibrating sensors, data read/write devices, application pressure, etc.
- Evaluation/ replacement of parts for wear and misalignment (includes servo & stepper motors, spindles, clutches, belts, bearings, etc.)
- Evaluation/ replacement of temperature/ proximity/ position sensors
- Software adjustments for temperature, hardware positioning, etc.
- Utilizing repair and service manuals to troubleshoot card printer systems
- Utilizing test equipment such as voltmeter and laptop
- Utilizing hand tools such as screwdrivers, pliers, wrenches, etc.
- Maintain accurate and proper inventory levels utilizing the ERP platform as applicable
- Follow established processes for service activity reporting and call management
- Accept, organize, and respond to service calls utilizing a dispatch system
- Drive to customer sites daily to provide service and maintenance as applicable
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This posting is sourced from Entrust's own career site — applying takes you there directly.
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There are 103 open roles at Entrust right now. This role centers on Electromechanical Maintenance, Troubleshooting, Pc Operating Systems, and Electronics.
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