Flow Production Tracking Administrator

Flow Production Tracking Administrator (6 month CONTRACT)

United States, Remote

Insomniac Games is looking for a Flow Production Tracking Administrator. In this role, the Flow Administrator is responsible for stabilizing and maintaining our Flow Production Tracking (formerly ShotGrid) environment, with an initial focus on the Flow/Jira Bridge that underpins our daily production workflow. Flow is the system of record for production tracking across 300+ users and thousands of tasks per month. The initial scope of the engagement is 6 months, prioritizing bridge stability before expanding to broader Flow improvements.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Stands up a studio-owned instance of the Flow/Jira Bridge so that bridge configuration, deployment, and recovery can be managed internally without dependency on Sony Interactive Entertainment HQ.
• Stabilizes and maintains the Flow/Jira Bridge as the first priority of the engagement, ensuring data integrity between Flow and Jira.
• Re-architects the Flow automation and event listener layer for reliability and security, including migration off the current virtual machine to infrastructure that is not prone to unscheduled restarts.
• Troubleshoots Flow and Jira Bridge issues for internal developers and external development partners; serves as the primary point of escalation when the system is not behaving.
• Audits and documents the current Flow and Jira Bridge configuration, integration architecture, and recovery procedures.
• Fixes broken or degraded areas of the Flow pipeline as scoped with pipeline engineering, beginning with the Character workflow.
• Sets up and improves Flow pipelines for upcoming work, including VFX, and contributes ongoing improvements to the Cinematics pipeline.
• Administers Flow Production Tracking day-to-day: schema, permissions, page layouts, custom fields, entity relationships, and project setup.
• Configures and supports vendor (external partner) permissions and workflows, ensuring information access is appropriate to each partnership.
• Designs and builds Flow dashboards, reports, and custom pages to meet production and leadership reporting needs.
• Other duties may be assigned.

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