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Food Data Manager
Harrods · Knightsbridge · Posted 1 day ago
Lead the food data function for Harrods' Retail and Restaurants & Kitchens businesses, owning master data governance, PLM oversight, and systems automation across SAP and Qadex.
We are hiring a Food Data Manager to play a pivotal role in ensuring the accuracy, governance and lifecycle management of food data that supports product development, compliance and operational excellence across our Retail and Restaurants & Kitchens businesses.
As Food Data Manager, you will lead the Food Data function, overseeing the governance, quality and management of product, recipe and menu data across the Food & Beverage division. Reporting to the Buying Manager for Ingredients & Data, you will be responsible for ensuring data is accurate, compliant and accessible, while supporting product launches, operational readiness and future business growth. You will act as the business owner for Food master data, driving continuous improvement, automation and strong governance practices across key systems and processes.
Key responsibilities include:
- Leading Food Data Governance across Retail and Restaurants & Kitchens, ensuring robust standards, controls and compliance frameworks are in place.
- Owning Product Lifecycle Management (PLM) governance, providing oversight of launches, delists, recipe amendments and menu changes.
- Managing service intake, prioritisation and workload planning to balance business demand with operational capacity and strategic objectives.
- Supporting food safety, allergen management and operational readiness through effective data controls and risk management processes.
- Driving systems optimisation, automation and process improvements across platforms including SAP, Qadex and future ERP solutions, while leading and developing the Food Data team.
Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.
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There are 106 open roles at Harrods right now. This role centers on Data Management, Master Data Governance, Product Lifecycle Management, and Product Recipe Ingredient Menu Data Management.
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