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Job Opening

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Frontier Data Lead

Labelbox · San Francisco, CA · Posted 8 days ago

$170k–$230kmgr
3+ yrs expClient DeliveryAccount ManagementProgram ManagementCRMProject ManagementLabelboxAI Training DataData Labeling

Own the client programs and account growth for a frontier AI data partner, running delivery across multiple accounts while expanding each relationship into new research and data work.

Shape the Future of AI

The Frontier Data Lead (FDL) is the Managing Director's program lead for client delivery and a key driver of account growth. A program is a set of projects in one domain with one goal, and a client can have several. You run those programs, make sure clients are never surprised, and keep our systems accurate. You also understand each partner's goals and organization deeply, connect them with our growth and research teams, and find where we can help next.

Client delivery and communication

  • Be the proactive point of contact for every account, so no client has to ask "what's the status?"
  • Send regular updates on progress, volumes, quality, blockers, and milestones.
  • Flag risks, delays, and scope changes early, with a proposed path forward.
  • Run client check-ins covering delivery and what's next, and capture decisions and action items.

Partner insight and account growth

  • Understand each partner's research goals, model roadmap, and data priorities, and keep that view current.
  • Map and build relationships across each partner's organization, beyond your day-to-day contacts.
  • Spot expansion opportunities early and work with the growth team to turn them into scoped proposals.
  • Own an account plan for each partner: goals, stakeholders, current footprint, and next actions.
  • Lead quarterly business reviews centered on the partner's goals, not only our delivery metrics.
  • Share partner needs and recurring data challenges with our research team to inform its agenda.
  • Bring our research insights and roadmap to partners in ways that connect to their goals.
  • Facilitate working sessions between partner teams and our researchers where there's shared interest.

Operations and systems

…

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Related roles

This role centers on Client Operations, Written Communication, Account Management, and Program Management. There are 10 open roles at Labelbox right now.

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