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GM, Global Service - EMEA

Supermicro · Posted 5 days ago

mgr
15+ yrs expEnterprise Server Infrastructurex86GPU ServersRack-Scale SolutionsService LogisticsSpare-Parts ManagementService Level AgreementsKPIs

Lead Supermicro's entire EMEA service organization across field support, logistics, and escalations, driving transformation toward AI-enabled, predictive support for hyperscale and GPU infrastructure.

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GM, Global Service - EMEA

Netherlands - ’s-Hertogenbosch

Company: Super Micro Computer

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Supermicro is seeking a GM, Global Services, EMEA to lead and advance our service operations across the EMEA region. This senior leadership role is responsible for field service, technical support, service logistics, customer experience, and operational excellence, supporting enterprise and hyperscale data center customers.

The GM will lead a geographically dispersed organization, drive service strategy and transformation, manage critical customer escalations, and partner with global and regional functions to ensure best-in-class service quality, speed, and reliability.

Essential Duties and Responsibilities:

…

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