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Harrods Door Attendant
Harrods · Knightsbridge · Posted 4 days ago
Be the first face shoppers meet at Harrods' iconic Knightsbridge entrances, shaping both their arrival and departure as a visible brand ambassador.
The Green Man/Woman is a custodian of the Harrods brand experience, playing a vital role in creating the moments that define a customer's visit, from the first welcome to the final farewell. Positioned at the heart of our iconic entrances, you will play a key role in shaping both the beginning and end of the customer journey. Through a warm welcome, expert guidance and thoughtful support at departure, you will help create memorable experiences that leave customers feeling valued, cared for and looking forward to returning.
This is an exciting opportunity for someone who enjoys interacting with people, thrives in a dynamic environment and takes pride in representing a world-renowned luxury brand. Combining the warmth of hospitality with the energy of luxury retail, you will help create memorable moments that shape first and lasting impressions for our customers. In return, you will have the opportunity to develop valuable customer experience and hospitality skills while contributing to the exceptional service standards that make Harrods iconic.
About the Role
The Green Man/Woman is responsible for delivering a seamless arrival and departure experience, ensuring customers feel supported, confident and cared for at key moments of their visit. Acting as a trusted point of reference, you will use your knowledge of the store, services and surrounding area to guide customers, answer enquiries and connect them with the people, products and experiences most relevant to their needs.
You will develop a deep understanding of customer behaviour, using strong situational awareness and sound judgement to anticipate needs, identify opportunities to assist and adapt your approach to a diverse range of customers and situations.
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This posting is sourced from Harrods's own career site — applying takes you there directly.
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This role centers on Customer Service and Customer Experience. There are 106 open roles at Harrods right now.
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