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HBO Internship: Data, AI & Process Improvement
DAF · Posted 5 days ago
Map real claims-handling workflows and build the data and AI tools that help cut the number of claims, then own the project from start to finish.
Job description During this internship, you will get to know our department and its daily activities and explore how data and AI tools can help us work smarter and gain better insights into our processes. Your project will help us decrease the number of claims, which increases both customer satisfaction and team satisfaction. How will you do this?
- You will learn how the team works by observing daily activities and talking to colleagues;
- You will map out different work processes and identify opportunities for improvement;
- You will explore how data and AI tools can make our daily work easier and provide better insights;
- You will work with our databases and Microsoft applications and investigate recurring questions, topics, and patterns;
- You will translate your findings into clear and visual insights, for example through analyses, dashboards, or other creative solutions;
- You will have the freedom to come up with your own ideas and develop them further during your internship;
- You will get the chance to not just come up with a project or idea, but to complete it from start to finish.
Your profile During this internship, you will get to know our department and its daily activities and explore how data and AI tools can help us work smarter and gain better insights into our processes. Your project will help us decrease the number of claims, which increases both customer satisfaction and team satisfaction. How will you do this?
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There are 10 open roles at DAF right now. This role centers on Data Analysis, AI Tools, Process Mapping, and Dashboards.
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