Head of Communications

Head of Communications

Writer to the CEO and CFO

Reports to the CFO. Works directly with the CEO. Individual contributor.

Write for a public company's CEO and CFO every week. They'll often brief you out loud, half-formed, between two other meetings. You come back with the post or the letter they read and think: yes, that's what I meant.

Groupon's mission is to get people offline. We're rebuilding the company as an AI-native business to deliver it, and the outside world hasn't caught up. Investors get an earnings line. Reporters get a quote. Someone's LinkedIn post becomes the narrative by accident. Your job is to turn the strategy into one story that investors, press, partners and future hires can understand and repeat.

This is our only communications seat, which is why the title says Head of. It isn't a senior leadership role, and you don't need a decade of PR behind you. We hire on two things: how well you write, and how fast you're getting better. Think of it as a producer's job more than a PR one.

The company story comes first. Groupon as an AI-native company, told the way each channel needs it told, down to what ChatGPT says when someone asks about us.

You also run the CEO's and CFO's own channels: X, LinkedIn, all-staff notes, long-form letters, keynotes and interviews. Something goes out every week, and it sounds like them.

Every external moment is yours as well: press releases, the press inbox, the corporate site, launches and the story around each earnings cycle.

And you'll run comms on agents. Your own workflows handle the repeatable drafting. Each commercial leader and seller gets a comms agent of their own, so a rep's note to a merchant and the CFO's letter to investors describe the same company.

Two things aren't yours. Internal comms and employer branding sit with the People team. Disclosure and filings sit with Finance and Legal, and part of the job is knowing which lines Legal needs to see before they go out. There's no agency and no team under you.

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