Housing Application Specialist

Organization Background

We are adding a roving Housing Application Specialist to our team! The Housing Application Specialist will support housing application processing across Aeon communities throughout the Twin Cities. This position will work alongside our property teams, moving between Aeon's apartment communities based on application volume, vacancies, lease-up activity, staffing needs, and other operational priorities.

The primary focus of this role is to manage housing applications from initial submission through eligibility determination and approval, ensuring files are complete, accurate, timely, and compliant with applicable affordable housing program requirements and Aeon policies. The Housing Application Specialist will gather and verify applicant information, calculate income and assets, obtain required documentation, identify missing or conflicting information, communicate with applicants, and prepare files for approval so property teams can move efficiently toward lease signing and move-in.

Because Aeon communities operate under a variety of affordable housing programs and regulatory requirements, this position requires exceptional attention to detail, sound judgment, strong organizational skills, and the ability to learn and apply complex eligibility requirements. The Housing Application Specialist must be comfortable stepping into different communities, quickly understanding property-specific requirements and priorities, and independently advancing multiple applications at various stages of completion.

This position works closely with property teams, marketing & leasing, compliance, and other Aeon departments, and reports to the Director of Compliance.

Housing Application Processing & Eligibility

…