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Job Opening

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Implementation Manager

asana · Chicago, IL · Posted 9 days ago

$147k–$167khybridmgr
Agentic Workflow ManagementAsana AIProcess MappingWorkflow ConfigurationUser Acceptance TestingImplementation PlanningChange ManagementStakeholder Management

Design and lead time-bound engagements that take enterprise customers from onboarding to launching AI-powered workflows where teams and agents execute work together.

We are looking for a consultant who thrives at the intersection of process design, cross-functional coordination, and customer outcomes to guide enterprise customers through their transition to Agentic Workflow Management (AWM). In this role, you will help customers define what AI-powered work looks like for their organization, aligning stakeholders around a shared adoption plan and driving measurable impact across their highest-value workflows . You will design and lead structured, time-bound engagements from onboarding through workflow launch, moving customers to a platform where teams and agents execute work together. Engaging both executive stakeholders and front-line teams, you will operate with strong judgment in ambiguous environments to connect AI capabilities directly to meani ngful business results .

This role is based in our Chicago office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements .

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There are 116 open roles at asana right now. This role centers on Customer-facing Implementation, SaaS, Generative AI, and Change Management.

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