Intern - User Experience

GET SERIOUS ABOUT FUN

DESCRIPTION OF DUTIES

• Contribute to Nintendo’s Customer Experience team to conduct user research and deepen understanding of consumer experiences and engagement with digital strategies.
• Assist with user research and usability testing by preparing study materials, observing sessions, documenting findings, and identifying recurring user needs and pain points.
• Create UX design concepts and prototypes such as user flows, wireframes, and interactive mockups for Nintendo’s digital experiences.
• Evaluate customer feedback and behavioral insights to identify experience issues, improvement opportunities, and design recommendations.
• Collaborate with UX, Analytics, Voice of Consumer, Optimization, QA, and partner teams to contribute to customer-centered projects and initiatives.
• Present research findings and design recommendations through clear documentation, visual storytelling, and team presentations.

SUMMARY OF REQUIREMENTS

• Currently enrolled in a bachelor’s or master’s degree program with a graduation conferral date between May 2027 and June 2028.
• Pursuing a degree in Human-Computer Interaction, User Experience, Interaction Design, Graphic Design, Digital Media, Psychology, Cognitive Science, Information Science or related field.
• Foundational knowledge of qualitative and quantitative research methods, including interviews, surveys, usability testing, and basic data analysis.
• Ability to analyze user feedback, research findings, and behavioral insights to identify patterns, user needs, and opportunities for improvement.
• Understanding of user-centered design principles and UX processes, including user flows, wireframes, prototypes, and journey maps.
• Strong written, verbal, and visual communication skills to clearly document and present research findings and design recommendations.
• Creative problem-solving skills and the ability to translate customer needs and pain points into thoughtful design concepts.
• Ability to collaborate effectively with UX practitioners and cross-functional partners, incorporate feedback, and contribute to shared project goals.
• Familiarity with design and prototyping tools such as Figma, or a demonstrated ability to learn new tools quickly.
• Proficient with Microsoft Office Suite: Outlook, Word, Excel, PowerPoint.
• Portfolio of relevant UX research, design, or related work.
• Able to work 40 hours a week onsite throughout the course of the 10-week summer internship between June 14 – August 20.

…